How to Download Videos for offline viewing (iOS or Android)

The latest versions of the ClickView App for iOS and Android have a new feature called 'Local Storage'. It allows for a video to be downloaded and stored locally on your device. This helps to conserve bandwidth when the user is re-watching a video since the video is playing locally, within their local storage, rather downloading from the internet every time.

The 'Local Storage' feature also allows users to watch videos offline if they have pre downloaded the video to local storage. This is especially useful for teachers and students who do not have internet access at home. It is important to note that an internet connection is required for the initial downloading of the video to the local storage of the device. Once the video has been downloaded, the user will be able to view this without an internet connection, provided they do not log out of the ClickView App on the device.

The following article will run through how to download videos to local storage on iOS and Android devices.

  1. Ensure you are logged into the ClickView app.
  2. Navigate to the folder that has the video that you want to store on your device.
    In the example below, the video 'What is the order of operations?' is to be stored locally. This title is in the Secondary Library. The same process will work for videos in Exchange:

    mceclip0.png

  3. Tap on the three vertical dots on the right hand side of the video. A menu box will open. Select 'Download video':

    mceclip1.png

  4. The video will begin to download to your local storage.
  5. Once the whole video has downloaded, the video will be visible in 'Downloads' folder located at the bottom right of the app:

mceclip2.png

 

  1. Ensure you are logged into the ClickView app. As mentioned earlier, an internet connection is required to log into the ClickView app.

    In case that of no internet availability, then you can still access your downloads by simply clicking on the 'Downloads' symbol:

    mceclip1.png
  2. Within the ClickView app, click on the 'Downloads' icon. A list of videos that have been downloaded to local storage will appear:

    mceclip3.png
    mceclip4.png

  3. Tap on the video title to start playing it. You will see a mobile device icon below the video player if the video is being played from local storage:

    mceclip5.png

  4. To remove a video from the 'Downloads' folder tap the three dots next to the title and select 'Remove Download':

    mceclip6.png

  5. If there are no videos downloaded to local storage, a message will appear as seen below:

    mceclip7.png

 

    1. Ensure you are logged into the ClickView app
    2. Navigate to the video you would like to download and tap the 3-dot icon:

      13.jpg
    3.  Tap 'Download':

      14.jpg

    4. You can view the download progress bar by clicking on the video. You'll also be able to stop downloading the video by selecting 'Cancel':

      19.jpg


    5. Tap the download icon in the menu bar below to view all your downloaded videos:

17.jpg

 

  1. Ensure you are logged into the ClickView app. As mentioned earlier, an internet connection is required to log into the ClickView app.|
  2. In case that of no internet availability, then you can still access your downloads by simply clicking on the 'Downloads' symbol:

    mceclip1.png

  3. Within the ClickView app, click on the 'Downloads' icon and a list of videos that have been downloaded to local storage will appear:

    17.jpg
  4. To remove a video from the 'Downloads' folder simply tap 'Remove' under the video player:

    22.jpg

  5. If there are no videos downloaded to local storage, a message will appear as seen below:

    21.jpg

 

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